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~ini~ LJ ~v rv~u i ~• i~ t1[~UUI,ALC I,UJi lli hKl,t1 11VV ('t1A IYU. ~UJ~nlJU~~ Y. U4/U4 <br />John Whittington . <br />~ RE: Courthotise Sq~,are <br />ProJect No. 9742 <br />March 25,1998 ~ <br />Page 3 of 3 <br />CUSTOM~R SERVIC~ ANp ppERt~TIONS <br />. Our analysis of loterviews wi~ you and you~ staff has alsn developed the fo~lowing b~ief program of <br />requinement~s far the ground floor Cust~mer Sorvice and dpera6arts activiaes wttlch ~equit'e it o be tocated next <br />~ to ffie Bus Trartsfer Mali. This area ooveis twu types of a~eas: space used to serve bas rfdin publfc and space <br />requi~ed fa~ opera~ons and opet~stors. <br />1- Cus;ome~ Service ~ <br />a• 7~ciudes waiting area fo ~coommodate 10Q chalts and appro~am tely 100 standittg <br />P~"~ P~biic ~estroorr~s, cx~stomer service countei. telephone i~f miabon a~+ea and <br />customer seMce supervisofs office ~ <br />b. Ueabie area. indadm~ factrn fo~ dreuf~fion~ eic equa(s 3T75 squ re feeL <br />2. Operations and Operator's Fadl'fies <br />a. lnclude offica sp~ce for opetatioRS supervisors attcl secut~ty~ a secure room, <br />op~ator's Lunch /~eak Room witfi lodcars a~d vending tr~achin , operatot's quiet <br />lounge, staffi~est rooms~ jacutoria! closet, operations storage, lost a fonnd storage, <br />conferendr~g a~d ~ep~ographic space. . ~ <br />b. Usable a~eas, it~dudmg fadors for circula~on, equais 2362 squac feet <br />' The total programrned atea for Customer SeMce atzd Operations amounts to 6407 square eet, which is g0U <br />syuare feet gfeat~er tha~ ffie arrtonr~t referenced 'm you~ report to SPOC. dated Feb[uary 17, 998. This space <br />.. ~~e~~t ifthe c~om~er'sermce and o~eta6ons a~eas on the ground floot- are to work ad uatery. Aithough <br />we have ~ot mod'~ied the design to showtt»s. we know where ttie add~lona~ a~ea can-be ined withit~ the <br />confines of the w~rer~t design. ~ . •~ <br />CONCLUSiON <br />The programmed areas refefer~ced at~ove have beer~ deve~o~d t~ir~g ffie prof~al ~esouroes.at ou~ <br />~!. Par6a,ter a~on has been ~d to ~esohring fundional and spatial meft'iaet~des obserring work <br />~+P~~+ ~r-~On~ps. ar~d r~+ed adlace~des. While app~t~g ge~eraily standatds may <br />~be useful in e~aNy st~ges of-pianti~g~ ~ is eminet~tty more meporta~ to solve fu~c~o~at a spatial problems . <br />effectively. . <br />•.. . 1 trust that~the above wn'i) help~you im your presentation to SPOC_ if y4u have any questions <br />Sit~oere , ~ <br />~i!~.r....~ <br />• t`+ti Lodder, A.lA. ~ <br />_ Architect ' <br />ploase cell. <br />I,.L..'a~ <br />