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1. Please describe your trustee operations and describe how you would provide services <br />for this engagement. Include personnel assigned to this account. <br />Our Seattle office will be responsible for the administration of the trust relationship, including <br />investments and daily transactions. Our senior staff of relationship managers would act as your <br />contact to handle any questions on the day-to-day cash, investments, requisitions, statements and <br />payment of debt service. Michael.Iones will be the primary Relationship Manager, acting as <br />liaison to coordinate the functions of supporting departments. Joan Jeffery will be backup. We <br />have found that this is preferable to our clients as they can always rely on a familiar person for <br />assistance. Michael and Joan Jeffrey, Senior Trust Officer are responsible for following through <br />with instructions and resolving day-to-day needs which arise. Michael Jones is a Vice President <br />and Relationship Manager. Michael has over 11 years corporate trust experience and is a <br />Certified Corporate Trust Specialist, CCTS. Joan is currently the Relationship Manager for <br />several Oregon Housing deals and will bring significant experience to the administration of this <br />issue. <br />The following functions will be performed in Seattle: <br />• Insure compliance with covenants under the Indenture/Resolution <br />• Comply with governing legal documents <br />• Investment of funds <br />• Maintain correspondence files <br />• On-line access with internet availability <br />The Re;istrar a~zd Payin~gent functions are performed through our Dallas operations at 1201 <br />Main Street, Dallas, TX 75202. This area handles the following: <br />• Establish and maintain bond register <br />• Maintenance of holder accounts, including taxpayer ID numbers <br />• Disbursement of Principal and Interest payments <br />• Process stop payments, stop transfer orders, issue replacement checks & certificates <br />The securities processing/operational facility for the entire Chase Global Trust Services <br />organization is centrally located in Dallas, Texas. It is staffed by 175 individuals responsible for <br />all aspects of bond paying agent, transfer and registrar services and bondholder communications <br />for the simplest to the most camplex securities issues seen in the marketplace. This group <br />provides over 99% compliance (90% required) with SEC guidelines for processing <br />turnaround times. This translates to bondholder satisfaction with transactions. <br />No discussion of our relationship team would be complete without mentioning our Bondholder <br />Customer Service unit. We know that everything we do in serving your bondholders reflects <br />back on you. After all, it is your name on the bonds they have purchased. That is why we are <br />emphatic about providing exceptional personnel and technological resources for this portion of <br />the relationship. <br />Bondholders would call our toll free (800) number to receive information on the status of <br />payments and redemptions. All other contact will be through the Relationship <br />Manager. <br />